Adam Hamadache presenting on stage to an audience at a hospitality industry conference
Formula

Free live webinar for hospitality businesses

Would AI recommend your hotel?

Understand how AI sees your hotel and become a stronger recommendation.

Date

Thursday 5 November 2026

Sessions

11am · 2pm · 4pm UK

(12pm · 3pm · 5pm Europe)

Reserve your place

Choose Your Session

Free · Thursday 5 November 2026 · Same content in each session. Times shown for UK and Europe.

Preferred session

Trusted by leading hospitality brands

Native by Numa
St. Giles Hotels
Ace Hotel New York
Bespoke Hotels
UKHospitality
Jumeirah
Hard Rock Hotel

Why it matters

AI Doesn't Search. It Judges.

Half of all Google searches now feature an AI Overview, and only 30.5% of searches result in a click to an external website. ChatGPT has become a travel distribution platform, and AI Mode has started booking hotels.

Instead of presenting ten blue links, AI evaluates hundreds of signals and recommends only a handful of businesses — the ones it trusts.

That means the question is no longer simply:

"How do we rank?"

It's becoming:

"How do we get recommended?"

In an AI-driven discovery world, ambiguity is invisibility.

What you'll learn

By the End of This Webinar, You'll Know How To:

01

Understand How Search Has Changed

What changed in the last 2 years, 12 months and 90 days — and why AI is now the first impression, the comparison tool and the route towards booking.

02

See the Picture AI Has Built of Your Business

The good, the bad and the ugly. What does AI know about your hotel — and where does it hesitate?

03

Use the Confidence-Ambiguity™ Scale

AI doesn't search. It judges. Learn how to increase confidence and reduce uncertainty in how AI evaluates your business.

04

Fuel Your AI Visibility with C.A.R.B.S.

Strengthen the signals that reduce ambiguity and create confidence — Customer Clarity, Authority Mentions, Reviews, Brand Consistency and Structured Data.

05

Prepare for How Search Will Change

Adam's predictions for the next 18 months — from AI starting the conversation, to the details that will win the booking.

Live example

See Why a Suitable Hotel Can Still Be Ignored

Adam will ask AI to recommend a luxury Lake District hotel with a spa, excellent food, dog-friendly rooms and good walking nearby — then reveal why three hotels were recommended while a fourth, on paper a perfect match, was omitted.

Not inferior. Just less legible to AI. You'll see exactly which signals strengthened or weakened each recommendation.

  • See how four hotels are evaluated against a genuine customer request
  • Discover why three were recommended — and one was omitted
  • Understand the difference between suitability and AI confidence
  • Take away a prompt to run the same assessment against your competitors

Who this is for

This Webinar Is for You If You:

  • Own or operate a hotel or hospitality business
  • Lead marketing for a hotel or hospitality group
  • Want to understand how AI is changing customer discovery
  • Are responsible for SEO, content or digital strategy
  • Want practical actions rather than another theoretical AI presentation

Your presenter

Adam Hamadache presenting at a hotel innovation event

Webinar

5 November 2026

Presented by Adam Hamadache

Adam Hamadache FIH is a keynote speaker, advisor and entrepreneur helping leadership teams understand one of the most significant shifts in customer behaviour of the last 25 years: the move from search rankings to AI recommendations.

Through keynotes and leadership workshops across Europe and North America, he translates complex technological change into clear, practical and commercially relevant insights — drawing on nearly two decades of experience in hospitality, technology and digital strategy.

Adam is the Founder and CEO of Formula, a specialist digital agency helping hospitality businesses adapt to the changing landscape of digital visibility and customer acquisition. His sessions leave audiences with a clearer understanding of what is changing, why it matters and what they should do next.

One question

Will AI Recommend Your Business — or Your Competitor's?

Join the free webinar and discover what makes AI choose one hospitality business over another.